Privacy Policy

Sartoria Moda Italiana operates this online platform. We understand the importance of your privacy and are committed to protecting the personal data we collect from you. This policy explains how we collect, use, disclose, and safeguard your information when you visit or use our site and services.

Information We Collect

We collect personal data to provide our services and manage our operations. The types of information we may collect include:

Identity Data: Such as your name, title, or company name.
Contact Data: Including billing address, shipping address, or other physical address details you provide.
Financial Data: Information related to payments or transactions conducted through our service.
Transaction Data: Details about purchases you have made.
Technical Data: Information about your device, browser type, IP address, time zone setting, and operating system.
Usage Data: Information about how you use our site, products, and services, such as pages visited, time spent on pages, and navigation paths.
Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

We collect this information through various methods, including direct interactions (when you provide it to us) and automated technologies (as you interact with our site).

How We Use Your Information

We use your personal data for specific purposes, including:

To process and fulfill orders and transactions.
To provide and maintain our service.
To manage your account and your relationship with us.
To improve our site, products, or services.
To communicate with you, including responding to inquiries and providing customer support.
To send you marketing communications (where you have provided consent or where permitted by law).
To comply with legal obligations and resolve disputes.
For internal business purposes such as data analysis, identifying usage trends, and evaluating the effectiveness of our promotional campaigns.
To ensure the security and operation of our online platform.

Legal Basis for Processing

We process your personal data based on the following legal grounds under applicable data protection laws, including the General Data Protection Regulation (GDPR):

Performance of a contract: Where we need to process your data to perform a contract with you (e.g., processing an order).
Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., improving our services, detecting fraud, maintaining security).
Legal Obligation: Where processing is necessary to comply with a legal obligation that applies to us.
Consent: Where you have given clear consent for us to process your personal data for a specific purpose.

Sharing Your Information

We may share your personal data with trusted third parties for the purposes set out in this policy, including:

Service providers who perform functions on our behalf (e.g., payment processing, data analysis, shipping, marketing).
Professional advisors (e.g., lawyers, accountants) necessary for our business operations.
Regulators, law enforcement agencies, or other authorities where required by law or necessary to protect our rights or safety.
Other third parties in connection with a business transaction, such as a merger or acquisition.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

The right to request access to your personal data.
The right to request correction of your personal data.
The right to request erasure of your personal data.
The right to object to processing of your personal data.
The right to request restriction of processing your personal data.
The right to request the transfer of your personal data.
The right to withdraw consent (where processing is based on consent).

You also have the right to lodge a complaint with a supervisory authority, in particular in the country where you habitually reside, work, or where the alleged infringement occurred.

Security of Your Information

We have implemented appropriate security measures designed to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to collect and store information. This helps us understand how you use our service and improve your experience. You can manage your cookie preferences, usually through your browser settings.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If we transfer your personal data outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: transfer to countries deemed to provide an adequate level of data protection by the European Commission; use of specific contracts approved by the European Commission which give personal data the same protection it has in Europe; transfer to entities in the US that are part of the Data Privacy Framework (if applicable).

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information.

Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at our physical address:

Sartoria Moda Italiana
18 Via Montenapoleone, Piano 3, Milan, Lombardy, 20121, Italy.